From Torque News.
George writes, "Just bought a Silverado Custom with the 2.7 TurboMax 4-cylinder. With 594 miles on it, it starts shaking and shimmying at a light. Hit the gas, and the engine is shaking like crazy. I took my Silverado back to the dealer, and it turned out that two cylinders needed to be replaced! Heritage Chevrolet in Owings Mills, MD, would not switch out the truck for a new one. I am beyond vexed because that truck will never be the same. I could care less about a warranty. How about doing right by your customers and taking back a defective product and fighting it out with GM for sending you a bad truck! The customer always gets the short end of the stick."
This situation raises significant concerns for truck buyers. After all, purchasing a brand-new vehicle should offer peace of mind and reliability, not costly and time-consuming repairs. George’s frustration with Heritage Chevrolet is rooted in his belief that the dealership should have replaced the truck outright instead of repairing it, given the major defect so early in its life. But why didn’t the dealership take that step?
#chevysilverado
This is Armen Hareyan from Torque News. Please follow us at https://twitter.com/torquenewsauto on Twitter and https://www.torquenews.com/ for daily automotive news. Also, follow us on Telegram at https://t.me/teslaev
Reference
Armen Hareyan Torque News: https://www.torquenews.com/1/594-miles-my-2024-silverado-back-dealership-truck-will-never-be-same-and-i-can-care-less-about